About Us

About Us

The RDB Star Rating system was designed specifically to assess the level of care and services delivered in a residential care establishment and to drive up standards. This benchmarking scheme was initiated to help manage the care sector at a time of crisis and to give recognition to those organisations that offer a high standard of care. Furthermore, the scheme allows local authorities to divert resources and placements towards quality providers.

RDB products and assessments are based on the principles of best practice benchmarking. Since its inception in 1997, RDB has become the first company in the UK to be accredited by UKAS (United Kingdom Accreditation Service), as an inspection body, to the International Standard ISO/IEC 17020:2012 for Adult Social Care.

The RDB detailed assessment tool was designed on the basis of the key factors that impact on the lives of clients in the care home. This client focused approach encompasses a diverse range of care standards, ranging from the way personal care is delivered to the management of personnel.

The key benefits of the RDB system:

  • RIGOROUS ANNUAL PROGRAMME

  • CLIENT FOCUSED IN ITS APPROACH

  • IDENTIFIES QUALITY RIGHT THROUGH THE ORGANISATION

  • COMPLIMENTARY TO THE REGULATORY SYSTEM

  • OBJECTIVE STANDARDISED ASSESSMENT

  • MEASURES OUTCOMES OF CARE

  • HOLISTIC AND DEVELOPMENTAL IN ITS APPROACH

Why Choose Us

RDB Star Rating is an independent ‘quality’ inspection company, established in 1997 to develop an assessment system to specifically drive up standards in social care.

The RDB Model is designed to apply to public, private and voluntary care establishments in a non-discriminatory way. As many of the standards are based on outcomes of care, the scheme is applicable to small and large providers and to many different types of care provider, often with clients with varying levels of dependency.

RDB is the first company in the UK to achieve UKAS accreditation to the international standard ISO/IEC 17020:2012 for inspection bodies.

Key Benefits To Your Organisation

  • Annual inspection
  • Provides a reliable national, recognised and reliable symbol of ‘quality’
  • Assists the public and commissioners when purchasing care
  • Empowers purchasers of care to make an informed choice
  • Compliments CQC regulatory inspections
  • Gives homes an independent second opinion
  • Re-assures proprietors and managers that they are delivering ‘quality’ care and services
  • Effective Quality Management tool
  • Motivational, holistic & objective tool
  • Assists with the recruitment and retention of staff
  • Supported by the Care Sector
  • Assists with marketing the care home

Testimonials

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