About Us
The RDB Star Rating system was designed specifically to assess the level of care and services delivered in a residential care establishment and to drive up standards. This benchmarking scheme was initiated to help manage the care sector at a time of crisis and to give recognition to those organisations that offer a high standard of care. Furthermore, the scheme allows local authorities to divert resources and placements towards quality providers.
RDB products and assessments are based on the principles of best practice benchmarking. Since its inception in 1997, RDB has become the first company in the UK to be accredited by UKAS (United Kingdom Accreditation Service), as an inspection body, to the International Standard ISO/IEC 17020:2012 for Adult Social Care.
The RDB detailed assessment tool was designed on the basis of the key factors that impact on the lives of clients in the care home. This client focused approach encompasses a diverse range of care standards, ranging from the way personal care is delivered to the management of personnel.
Welcome to RDB Star Rating
RDB’s role is to identify and support care providers, committed to delivering high ‘quality’ care and services at a time when the social care sector is in crisis and in the process of undergoing radical transformation.
Through our work, we differentiate quality homes from competitors, to give confidence to the NHS, Local Authorities and vulnerable people and families who use the service.
Our company information provides you with an overview of the system the assessment process, and the feedback we provide.
Yours sincerely,
Sue Brand
Managing Director, RDB Star Rating
The key benefits of the RDB system:
RIGOROUS ANNUAL PROGRAMME
CLIENT FOCUSED IN ITS APPROACH
IDENTIFIES QUALITY RIGHT THROUGH THE ORGANISATION
COMPLIMENTARY TO THE REGULATORY SYSTEM
OBJECTIVE STANDARDISED ASSESSMENT
MEASURES OUTCOMES OF CARE
HOLISTIC AND DEVELOPMENTAL IN ITS APPROACH
Why Choose Us
RDB Star Rating is an independent ‘quality’ inspection company, established in 1997 to develop an assessment system to specifically drive up standards in social care.
The RDB Model is designed to apply to public, private and voluntary care establishments in a non-discriminatory way. As many of the standards are based on outcomes of care, the scheme is applicable to small and large providers and to many different types of care provider, often with clients with varying levels of dependency.
RDB is the first company in the UK to achieve UKAS accreditation to the international standard ISO/IEC 17020:2012 for inspection bodies.
Key Benefits To Your Organisation
Training Resources
Books, Video's and Training Packages
Testimonials
Drive up quality in service provision
Once again a beneficial visit, good input and advice where necessary to make the service better
Alma Green Residential Care Home
Very Professional and Thorough
The Assessor was very professional and thorough. They were very calming to our residents and staff.
Arranmore Park Rest Home
Drive up quality in service provision
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Ashville House
Polite and Courteous
Inspections are always daunting but I found the CQA to be polite and courteous at all times and easy to speak with
Astune Rise Care Home
Drive up quality in service provision
"The RDB Star Rating scheme has been a major contribution in the Council's mission to drive up quality in service provision. Yet again we see further increases in homes achieving the highest results."
Blackpool City Council
Extremely Helpful
"We place great value on the work that you do and find the review extremely helpful to our work in terms of quality control and improvement. It is a great opportunity to reflect on the changes we have made and how the service is evolving. Nothing stands still."
Bushell House
Forefront of Measuring Quality
"RDB Star Rating has been at the forefront of measuring quality in residential care services for many years. The news that this excellent scheme has been accredited by UKAS, gives the general public and care providers an independently accredited view of quality. At a time when the quality of care services is constantly being scrutinised, RDB Star Rating is an independently accredited and universally acclaimed mark of quality."
Professor Martin Green, Chief Executive of Care England
Drive up quality in service provision
LCA has had a long association with RDB Star Rating and continues to promote its benefits to providers. Quality in care is not something owned by public and quasi-public bodies with an inspection/quality monitoring role to be imposed externally. It is something which is at the heart of a provider’s commitment to delivering quality care and support throughout the organisation. It gives a provider ownership of their quality processes. RDB Star Rating is an excellent means for a provider to make their commitment to quality visible and measurable
Paul Simic, Lancashire Care Association
Real Improvement In Quality
I see the quality of care provision in our authority steadily improving year on year - it's measurable and audited by an independent source and demonstrates a real improvement in the quality of life for the people in residential care - and that is what we are all here to achieve
Redcar and Cleveland Borough Council
Integral Part of Quality Assurance
We have taken part in the RDB assessments for the last few years and now it has become an integral part of our annual quality assurance cycle. The company, residents and their families are given the re-assurance that we are providing and delivering ‘quality’ care and services, which have been assessed by an independently accredited third party
Rough Lee Care Home
Raising the quality of life
Working with RDB over several years had made a significant contribution to raising the quality of life for so many people who live in residential care in Wigan. We have worked with home owners and managers who are committed to improving standards and providing value for money
Wigan Metropolitan Borough Council
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